HUGE props to Full Tilt!
 

I don't even know what to say.... I'm stunned.

In response to (I emailed support immediately after it happened):

Im glad to see that these sites take care of their customers... stars and full tilt are definately the two best poker sites out there.

Nice to see they hook a brother up like that.Were the problems on their end for real ? Did this guy you were playing take advantage of the situation and fleece you while you were down? I remember that happend to me once ,(in a league game..eejit) Anyways thats very cool to hear ,now turn it into a few grand!

umm wtf newguy? you were gone for 11 minutes. I stalled for 5, then blinded you down. As you came back, i was at 2250, u at 750, i GAVE YOU 500 chips back. So yeah..... thats the same.

And TP, good to hear, didnt expect that to come back. gg FT

WOW. In this day and age, it is nice to know that customer service is not dead!

Good stuff, they really did step up, Kudos Full Tilt !!