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had lovely conversation with Stars today, this is the email they sent me at the end. I'm still not sure how someone could've gotten my information, but it could've been worse.
Hello Stephen, We have concluded our investigation of the missing funds in your 'MSHPhenom' account. As I explained to you on the phone, we were unable to recover $10,984.79 due to numerous transfers and losses at our tables. However, we were able to recover the additional $4,016.21 that was unharmed and have re transferred the funds into your account. As you requested, we will close your account and mail you your remaining balance of $69,323.66 to the address you confirmed with me over the phone. Please do as I suggested and reformat, as well as virus scan your computer, in order to prevent any further damage and possible hacking. I have cleared your name and given you the authority to create an additional account. Please keep the identity of your new account private. As was explained to you on the phone, if an incident such as this occurs again, we cannot be held responsible for any further missing funds and will not be able to issue a new account. If you have any questions, feel free to contact our support. Kind regards, Jorge PokerStars Security Sry, just felt like venting |
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