I can't log in to FTP

[bunny]

Came across this:

"How ports work
Each port has a number, which is like an address. Many programs and services have a "permanent address"—that is, they have predefined port numbers. You can find the correct port number for a program or service in the manufacturer's documentation or on their Web site. For more information, see How to Open Ports in Windows Firewall on the Microsoft Web site ().

Some programs (some games, for example) do not have predefined port numbers. These programs open ports automatically as needed. For a program like this to connect to your computer, Windows Firewall must allow the program to open the correct port. For these programs to work correctly, they must be listed on the Exceptions tab in Windows Firewall.

When you add or change settings for a service or program, such as a game, you must choose whether to open the port to any computer or only to computers on your network. If you choose Any computer, anyone from the Internet or your network can connect to your computer. If you choose My network only, only computers on your local network can connect. If you prefer, you can click Custom, and then type a custom list of IP addresses and subnets that should be allowed access.

"

I'm almost certain this is a firewall related issue (as Blibbity already posted).

They've already given you the port # needed to connect to FT, it should be simple enough for you to do. Can't hurt to try.

Go to your Windows Firewall & under the exceptions tab...type in the FT name and below it the port #443.

To open Windows Firewall, click Start - click Control Panel - click Network and Internet Connections - then click Windows Firewall.