The TalkingPoker.com Forum  

Go Back   The TalkingPoker.com Forum > All Things Poker > General Poker Discussion
Register Blogs Arcade HH Converter Calendar Mark Forums Read

Closed Thread
 
Thread Tools Display Modes
  #1  
Old 01-28-08, 05:31 PM
bunny's Avatar
bunny bunny is offline
Title-free
 

Join Date: Feb 2006
Posts: 2,299
bunny has between 750 and 999 Rep Pointsbunny has between 750 and 999 Rep Pointsbunny has between 750 and 999 Rep Pointsbunny has between 750 and 999 Rep Pointsbunny has between 750 and 999 Rep Pointsbunny has between 750 and 999 Rep Pointsbunny has between 750 and 999 Rep Points
Default AVG *Swizzlor* virus threat

*Rather long, but necessary for everyone who has AVG to read this*


A few players have been worried and have mass (IM) messaged news having to do with the updates on PokerStars leading to a virus.

After reading it, myself....I thought it was rather silly and most probably a hoax of some kind, so I basically ignored it. Until last night, when my AVG tried to block the update....I immediately emailed Pokerstars and this is the response email they sent me.


================================================== =====================

Hello Sophie,

Thank you for your email.

Thank you for your email regarding the AVG warning about the swizzlor
virus threat.

Please note that this is a false alarm introduced by a recent update to
the AVG virus definition file. There is no virus in the PokerStars update,
which we have confirmed through the use of alternate scanners from McAfee
and Symantec.

It is perfectly safe to click on the "Ignore" option and accept the update
from PokerStars. However, should you get an update error, please disable
your AVG software in order to launch your PokerStars program.

Should you be unable to use the "Ignore" option to complete the PokerStars
update, you may launch PokerStars temporarily by skipping the update
process. To do so:

1) Right click on your desktop
2) Choose "New -> Shortcut"
3) Browse your computer to locate "PokerStars.EXE".

It will be accompanied by the familiar red, black and orange icon, and may
not have ".EXE" at the end of it depending on how your computer is set up.
It is likely be in one of these directories (folders):

C:\Program Files\PokerStars\
C:\Program Files\PokerStars.NET\

4) Give the shortcut a name, and click "OK".

This new shortcut will skip the update process and should allow you to log
on without complaint from AVG. If this fails, you will probably need to
disable AVG temporarily in order to run PokerStars.

To disable AVG in order to run PokerStars, you need to turn off
the "Resident Shield" portion of the program. To do this, open the AVG
control center, and in the section where it says "Security Status", right
click on "Resident Shield" and choose "Properties". Uncheck the checkbox
for "Turn on AVG Resident Shield protection" and click OK. You can now
launch PokerStars (and should re-launch Resident Shield as soon as you do
so, for maximum virus protection).

Please note that either option (bypassing the update, or temporarily
disabling the virus scanner) should only be used temporarily, until AVG
corrects the virus definition file. PokerStars updates are required, and
virus protection is too vital to be disabled for any length of time.

At the moment we are trying to contact the AVG team at Grisoft as quickly
as possible in order to ask them to resolve this issue. We apologize for
the inconvenience this might cause.

Please note that this is not an unusual happening. All virus makers
occasionally put out virus definitions that cause false hits, sometimes
rather in high profile, such as this recent high profile occurrence
involving Adobe:



You can see just how common this is by Googling "AVG false alarm":



Please let us know if you need further assistance.

Regards,

Nathan J
PokerStars Support Team


================================================== =======================
Clicking on ignore through my AVG did not work for me, as it has with other people using it. I had to shut down AVG in order to update PokerStars. Once updated, I resumed AVG activity and simply ignore the threat for now, till PS fixes the problem.
  #2  
Old 01-28-08, 07:59 PM
Talking Poker's Avatar
Talking Poker Talking Poker is offline
Adminimus Maximus
 
Join Date: Oct 2004
Location: Florida Coast
Posts: 27,480
Talking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep PointsTalking Poker has between 3000 and 3499 Rep Points
Default

Good info - thanks. It's especially good to know one can run Stars WITHOUT accepting a software update. I didn't know this was possible.
__________________

Got RakeBack?
27% at Full Tilt | 33% at Cake Poker | 30% at Carbon Poker
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 10:25 AM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
2004-2008 TalkingPoker.com