Hello Jake,
Thank you for writing to us regarding this issue.
As you have noted, the option to check the status of your pending
deposit
bonus is currently unavailable. We are aware of the issue, and our
software team anticipates having it resolved hopefully before tomorrow.
Please understand that your actual deposit bonus has been unaffected.
Any
FPPs you have accumulated, and will accumulate, continue to go towards
your
pending bonus.
Your bonus will be released as normal should you accumulate the
necessary
FPPs during this period - you just will not have the option to check
the
status temporarily.
We apologize for any inconvenience, and thank you for playing at
PokerStars.
Have a great day
|