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#6
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Hello Jake,
Thank you for writing to us regarding this issue. As you have noted, the option to check the status of your pending deposit bonus is currently unavailable. We are aware of the issue, and our software team anticipates having it resolved hopefully before tomorrow. Please understand that your actual deposit bonus has been unaffected. Any FPPs you have accumulated, and will accumulate, continue to go towards your pending bonus. Your bonus will be released as normal should you accumulate the necessary FPPs during this period - you just will not have the option to check the status temporarily. We apologize for any inconvenience, and thank you for playing at PokerStars. Have a great day |
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