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  #1  
Old 12-28-06, 03:44 PM
omahilo omahilo is offline
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Okay Ive got a question...

I had PT on my old computer but lose PT when I got my new computer, I was wondering if it would be alright if I emailed them and told them this and see if I can get it back.

I paid for it along time ago and they might not remember this.
  #2  
Old 12-28-06, 03:52 PM
X-Longshot-X X-Longshot-X is offline
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I dont have PT, but i would think that it is their obligation to make sure the product can be put on another pc. IT would be unfair if you had to pay twice, but then again, people are dumbasses and like to steal products so idk, i would think they have to though.
  #3  
Old 12-28-06, 04:16 PM
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Talking Poker Talking Poker is offline
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You are allowed to put it on two different computers.

I had mine on my desktop and laptop and then upgraded my laptop. I emailed them and explained, and they sent me a new Product ID for my new laptop.

Just email them and be honest, and they will hook you up.
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  #4  
Old 12-28-06, 05:00 PM
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Yeah Ive been in contact with them and they are really cool and willing to help you out!
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  #5  
Old 12-28-06, 05:14 PM
omahilo omahilo is offline
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alright I still got my email from when I originally bought it so you would think they would be cool about it.

I will give it a try.
  #6  
Old 12-28-06, 05:29 PM
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I have asked for a new code about 6 times, all you have to do is email Pat and ask him and he will give you new code. It might be helpful if you had your old product code from your 1st pokertracker.


I asked for new one when I got new desktop, new notebook and like 4 times I uninstalled pokertracker saying poker sucks and im not playing anymore.
  #7  
Old 12-28-06, 05:31 PM
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Install it on your new computer and get the code from the "about" page and send them an email (with that code in it) asking for a new code for the computer (explaining the circumstances) and they will send the code to unlock. I have had to do this numerous times while reinstalling computers and having them wiped clean from repairs/.

Without the code from your computer they cannot generate the new one, so that would save you a step.
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