Question

[Talking Poker]

You are allowed to put it on two different computers.

I had mine on my desktop and laptop and then upgraded my laptop. I emailed them and explained, and they sent me a new Product ID for my new laptop.

Just email them and be honest, and they will hook you up.

[New Guy]

Yeah Ive been in contact with them and they are really cool and willing to help you out!

[omahilo]

alright I still got my email from when I originally bought it so you would think they would be cool about it.

I will give it a try.

[BrianSwa]

I have asked for a new code about 6 times, all you have to do is email Pat and ask him and he will give you new code. It might be helpful if you had your old product code from your 1st pokertracker.


I asked for new one when I got new desktop, new notebook and like 4 times I uninstalled pokertracker saying poker sucks and im not playing anymore.

[PShabi]

That's just sad.

[BrianSwa]

agreed.


I have heard it from others on here also but doubt they went to the extreme I did and uninstalled pokertracker.

[BlibbityBlabbity]

Install it on your new computer and get the code from the "about" page and send them an email (with that code in it) asking for a new code for the computer (explaining the circumstances) and they will send the code to unlock. I have had to do this numerous times while reinstalling computers and having them wiped clean from repairs/.

Without the code from your computer they cannot generate the new one, so that would save you a step.

[omahilo]

alright thanks for the replies...

I was going to post this awhile ago but was too busy to do so.

[omahilo]

okay so how do I get hand histories from pokerstars?

I havent done this in forever.

[BrianSwa]

request> handhistory.


but pokertracker will pull from your hand history folder so shouldnt need to search your hand histories.