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  #1  
Old 02-06-07, 04:18 PM
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These untimely disconnections seriously cause more rage in me than anything else in poker. When I've already clicked "fold," no biggie, but when I'm staring at the nuts and my opponent has just moved in and all I have to do is click "Call" to collect the 4 digit pot.... Dear God, man! That actually happened to me the other night, but thankfully, my connection was restored in time for me to click the call button. Usually, that's not the case.

Full Tilt doesn't believe in Disconnect Protection, and I understand why, but if you have a shakey internet connection, it's certainly nice to have.
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  #2  
Old 02-06-07, 04:21 PM
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Seriously, maybe having no internet at home for a couple days is a good thing now, cuz the raging monkey tilt im on after being stuck on the day and in the middle of all that shit Id surely lose alot more than I did.

Oh and this is awesome, I run over to my GFs house with my laptop and log back on to mansion to find myself sitting with 7BBs on the bubble and KK in the pocket. OBV the BB has Aces, gg.
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Old 02-07-07, 12:36 AM
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Now that is just cruel.
  #4  
Old 02-07-07, 12:38 PM
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Well, here's an unexpected update to this story. It should be noted that I never wrote them back or anything. This just showed up today:

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  #5  
Old 02-07-07, 12:51 PM
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Interestingly enough, when I imported the file FT sent me, PT claimed to have imported 355 new hands! According to my numbers though (I took notes before importing), a total of 30 new hands were imported into my stats, resulting in a net $28 loss for me overall. Ohhhhhh....

Maybe the 355 is counting lots of other "incomplete" hands where I was sitting but didn't play or something like that. Who knows...

Anyway, GG Full Tilt. Finally.
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  #6  
Old 02-07-07, 12:53 PM
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So, what I'm wondering...

Is there some sort of advisor that saw what a braindead precedent this was setting for big accounts and decided to fix it? Or, does the FTP support staff read this website?
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  #7  
Old 02-07-07, 12:57 PM
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I have no idea, and was wondering the same thing. My guess is either the former, OR.... I thought it was possible that one of you guys reading this may have emailed them a complaint about how they are treating their "big" players, with a link to this thread.

Either way, I'm glad they fixed things in the end. I have to tell you though, this isn't the first time where I've gotten a boneheaded response first, only to be followed up with an apology and the correct response. In fact, I'll guess this is about the 4th time this has happened to me with Full Tilt. It's like their first line of response isn't that great, but they get the job done in the end. Sometimes it just takes a little persistence.
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